SBI Locker Theft: Bengaluru Woman Alleges 145g Jewellery Stolen, Police Book Bank Officials; Heres What RBI Rules Say

SBI Bank Locker Robbery Case: Anyone who places their valuables in a financial institution locker does it trusting that their property will probably be protected. But believe the surprise and helplessness when, regardless of all precautions, the ones treasured pieces all at once disappear proper from the financial institution itself. What occurs then? Recently, a equivalent incident was once reported in Bengaluru. A 54-year-old homemaker from town has lodged a police grievance in opposition to officers of the State Bank of India’s Dollars Colony department, alleging the disappearance of gold and diamond jewelry value 145 grams from her locker, in line with media studies. 

SBI Bank Locker Robbery: Case Registered Against Bank Officials

The sufferer, Bindu CD, says that regardless of repeated makes an attempt to touch the financial institution, she has now not won any ample reaction. Frustrated with the financial institution’s angle, she approached the police. A case has now been registered in opposition to the financial institution officers. According to the grievance, the sufferer has a financial savings account with the SBI department since December 2022. In her grievance filed with the Sadashivanagar police, she discussed that she had ultimate checked her locker in November 2024 and showed all her valuables had been intact at the moment.

However, when she visited the financial institution to test her locker once more on March 28, 2025, The sufferer came upon that the jewellery was once lacking. She reported the topic to the financial institution officers, however they denied having any details about the incident. This raises essential questions: What occurs subsequent when a locker holder studies lacking pieces, and what do RBI laws say in such circumstances? 

Bank Locker Rules In Case Of Theft 

The Reserve Bank of India (RBI) applied new regulations associated with financial institution lockers beginning January 2022, which have been made acceptable to all locker holders from January 2023. According to those regulations, if the loss or harm of locker contents happens because of the financial institution’s negligence—comparable to robbery, fireplace, theft, or construction cave in—the financial institution is vulnerable to compensate the client. Adding additional, if pieces are stolen or broken from the locker, the financial institution will have to pay reimbursement as much as 100 instances the once a year locker hire.

Bank Compensates Up To 100 Times Locker Rent

For instance, if the once a year locker hire is Rs 2,000, the financial institution may also be required to pay as much as Rs 2,00,000 in reimbursement to the sufferer. According to the principles, the financial institution’s legal responsibility is proscribed to 100 instances the locker hire, even supposing the worth of the pieces saved is upper. Therefore, it is necessary for patrons to understand what pieces can or can’t be saved in a financial institution locker.

What Can and Cann’t Be Stored in Bank Lockers?

In financial institution lockers, you’ll be able to stay jewellery, essential paperwork (like belongings papers, certificate), and legally accepted pieces. However, you can not retailer money, foreign currencies, guns, medicine, toxic ingredients, or perishable items. As according to RBI pointers, if any of those prohibited pieces are saved and misplaced, the financial institution won’t supply any reimbursement.

Bank Rules For Locker Safety

Banks will have to track locker rooms the use of CCTV cameras and care for biometric get entry to and log information. They are required to retailer CCTV photos for no less than 180 days. Additionally, each time a buyer opens their locker, the financial institution will have to ship an SMS or e mail notification. At the time of renting a locker, shoppers will have to signal an settlement that main points the principles and the pieces allowed, which must be learn moderately.

Estimated Loss To Woman

The girl claimed that her locker contained 145 grams of gold jewellery. Assuming the jewellery was once 22-carat gold, the velocity on June 3 was once ₹8,882 according to gram. Based in this, the worth of the 145 grams of gold is roughly ₹1,287,890, with the exception of further making fees.