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Michael Rubenstein on why publishers should lean into AI as a brand new media channel

Michael Rubenstein on why publishers should lean into AI as a brand new media channel

The Drum stuck up with the Firsthand CEO at Cannes Lions to speak logo brokers, writer reinvention and what comes after programmatic.

Michael Rubenstein has noticed promoting evolve via each primary segment of the virtual generation. He helped scale DoubleClick, was once president at AppNexus and now, as co-founder and CEO of Firsthand, is making a bet that AI gained’t simply tweak the present media style however will exchange it.

“It’s not a new technology that’s applied to the existing ways of doing business,” he tells The Drum all the way through a dialog on the Cannes Lions Festival of Creativity. “We’re pretty sure that it’s an entirely new way of communicating, building relationships, doing business and conducting commerce.”

To Rubenstein, AI isn’t simply any other optimisation instrument; it’s a brand spanking new media channel. And he believes that publishers, now not simply platforms, are uniquely situated to make the most of it.

That’s the place Firsthand is available in. The corporate’s product we could publishers embed clever logo brokers at once directly to their web sites – brokers that adapt to what customers are doing, be offering real-time data and constitute the logo’s personal information and voice.

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A demo he describes comes to a shopper surfing a commute website. “Instead of an ad, a brand agent – in this particular case, operating on behalf of an airline – is offering products that are surfaced from the brand’s content, the brand’s knowledge. We know about their products and services. We also understand what the consumer is doing.”

What the patron sees isn’t a banner or field. It’s an interface that evolves in response to behaviour. “The prompts that are being surfaced are surfaced because we’re able to determine some likely areas of interest… as the consumer engages, the prompts are calculated because we then understand what it is the consumer is interested in and we can drive them to landing source content and so forth.”

In one instance, a store with an enormous product catalog used the platform to let the consumer pressure the revel in. “Instead of using programmatic advertising to try to guess, they created a branding platform… and the consumers engaged at very, very high rates.”

Crucially, Rubenstein sees this as a brand new alternative for publishers. Not only for manufacturers.

“I wrote a little bit last week about this… the title of that was ‘publishers, sell agents, not ads.’”

This, he argues, isn’t a theoretical imaginative and prescient. It’s infrastructure for the open internet – an instantaneous reaction to issues that AI-native search engines like google like ChatGPT may marginalize conventional web sites.

“Our belief is that the open internet doesn’t go away. Consumers will gravitate to those experiences as well. And that’s advertising.”

He continues: “We believe there is a great future for publishers. But it requires leaning in.”

Asked how Firsthand compares to his previous ventures, Rubenstein is obvious. “I love building early-stage businesses. I’ve done it a number of times. I think it’s a thrilling place.”

Where does he need Firsthand to be in 5 years?

“A standard platform for brands, marketers or publishers to unlock value within AI and to create valuable first-in consumer relationships.”

At Cannes, AI could have been all over the place, however Rubenstein is without doubt one of the few treating it now not as a facet guess, however as the brand new entrance web page.

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