M&S web site down following disruptions after cyber assault

The Marks & Spencer web site is down, leaving customers not able to browse, because the store continues to care for the aftermath of a cyber-attack remaining month.

Customers had been not able to make on-line orders for weeks however on Wednesday night customers have been met with a display screen studying: “Sorry you can’t browse the site currently. We’re making some updates and will be back soon.”

M&S has been contacted for remark.

Earlier within the day, the store stated it estimates that the cyber-attack will hit this 12 months’s income by way of round £300m. It added that its on-line services and products would proceed to be disrupted till July, with a steady go back to customary.

Following the cyber assault, M&S stated some non-public buyer knowledge used to be stolen within the fresh cyber assault, which might come with phone numbers, house addresses and dates of delivery.

The High Street large confident consumers that the information robbery didn’t come with useable fee or card main points, or any account passwords, however added that on-line order histories might be integrated within the non-public knowledge stolen.

The assault happened over the Easter weekend, to start with affecting click-and-collect and contactless bills. A couple of days later M&S put a banner on its web site apologising that on-line ordering used to be now not to be had.

M&S estimates that the cyber assault will hit this 12 months’s income by way of round £300m – greater than analysts had anticipated and the identical to a 3rd of its benefit – a sum that may most effective partially be coated by way of any insurance coverage pay-out.

“Over the last few weeks, we have been managing a highly sophisticated and targeted cyber-attack, which has led to a limited period of disruption,” stated M&S leader government Stuart Machin.

Police are specializing in a infamous crew of English-speaking hackers, referred to as Scattered Spider, the BBC has discovered.

The identical crew is assumed to had been in the back of assaults at the Co-op and Harrods, but it surely used to be M&S that suffered the largest affect.