Gloucester ranked absolute best dual carriageway carrier station in Great Britain

There are lower than 80 miles between them, however the gulf in high quality is very large, in step with a Which? survey that ranked Gloucester services and products best of the stops, and Bridgwater backside.

For many of us dual carriageway carrier stations are a spot to take a smash, take hold of a snack and use the bathroom, however the ratings from the shopper advice team, which surveyed customers of just about 100 carrier stations throughout Great Britain, spotlight the most efficient and worst.

The gulf in requirements is huge, with some described as “perfect to break up your journey” whilst others “look and feel filthy” and odor of “stale urine”.

The ratings position Gloucester upper than 89 competition, awarding it five-star rankings in different classes akin to stores, foods and drinks, amenities, cleanliness, comfort and accessibility, and outdoor house.

The M5 carrier station, which earned an total ranking of 85%, is owned via Westmorland Family, which additionally owns Tebay services and products in Cumbria and Cairn Lodge in Lanarkshire, which completed 2d and fourth respectively.

They are joined within the best 5 via Rugby services and products, owned via Moto, in 3rd and Extra’s Leeds Skelton Lake in 5th.

Moto’s Rugby department is one in all 37 stations the corporate owns which can be unfold around the listing, together with 9 within the backside 10.

Moto’s Bridgwater station in Somerset ranked closing, with a buyer ranking of 23% and one-star rankings throughout all classes. Only fairly above is Leeming Ba in North Yorkshire, additionally ranked one celebrity around the board and with a ranking of 26%.

The ratings had been compiled via greater than 4,000 Which? contributors according to their stories right through a blended 9,000 visits to carrier stations throughout Great Britain.

Ken McMeikan, the manager government of Moto Hospitality, mentioned the survey effects used a smaller pool of respondents than a prior find out about that ranked Moto stations extremely, and that the corporate used to be making an investment closely in making improvements to the amenities of its branches, the place cleanliness used to be discussed via a lot of respondents as a topic.

“The most recent independent Transport Focus study, conducted in the summer of 2023, surveyed a significantly larger group than the Which? panel,” he mentioned. “Moto achieved an average customer satisfaction score of 94% across our motorway service areas. This feedback highlights the positive impact of our ongoing efforts.

“We are committed to reviewing the specific issues raised by the Which? panel and will continue to strive for enhancements across all sites. Our goal is to ensure that we always meet the high standards and expectations that our customers deserve.”